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COEC organizes two telematic conferences together with the General Directorate of Crafts and Consumption (28/09/2020)

| The first, on Tuesday 29 at 10:30 am, will deal with, among other things, subsidies for artisans and artisan associations | For its part, on Wednesday 30 at 4:00 p.m., a conference will analyze consumer claims and obligations of companies with electronic commerce in an online event Subsidies for artisans and artisan associations, and consumer claims and obligations of companies that offer their products and / or services through the Internet to consumers, will focus the next two virtual days organized by the Regional Confederation of Business Organizations of the Countryside from Cartagena. The first of the events will take place on Tuesday, September 29, at 10:30 am, and will begin with informative references on grants for artisans and artisan associations.

In addition, the Regional Crafts Awards will also be discussed, as well as the advantages of registering in the Regional Register of Craftsmen.

To be part of this meeting, you can register by calling 968 50 56 50. On the other hand, the conference that will take place on Wednesday, September 30, at 4:00 p.m.

and will have the participation of the Director General of Consumption and Crafts of the Autonomous Community of the Region of Murcia, Carolina Espinosa. During the event, the head of the Consumer Defense Service, Rosa Sancho, will present the normative regulation on consumer claims and the obligation of information to consumers, as well as the processing of consumer claims. For her part, the Head of the Consumer Inspection Section of the General Directorate of Consumption, Joaquina Galindo, will speak about the regulation of electronic commerce from the consumer point of view.

That is, the mandatory information on online platforms for the sale of food, products and services offered to consumers through the Internet. Lastly, the head of the CARM Consumer Arbitration Board, Juan Ignacio Pérez de Ontiveros, will speak on adhesion and conflict resolution to said arbitration board.

After their intervention, a round of questions will be opened in which attendees can participate and make their contributions. 

Source: COEC

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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