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The Single Telephone for Assistance to SMEs, Self-Employed and Small Commerce receives 231 calls in its first two days of operation (13/05/2020)

| This telephone (968021701), enabled by the Cartagena City Council, began operating this Monday, May 11, with the aim of to offer information and advice to those entrepreneurs and freelancers who need it | The Cartagena City Council launched this Monday, May 11, the Single Telephone for Assistance to SMEs, Self-Employed and Small Commerce (968021701), with the aim of informing and advising those interested entrepreneurs and self-employed workers.

In the first two days of operation, this phone, enabled with 10 lines, has received a total of 231 calls.59.7% of these calls have been related to specific aid such as the Hidrogea social fund, expanded for those self-employed, small entrepreneurs and merchants, which exempts them from paying the water bill, as well as asking about the exemption of terrace rate, which will be maintained for the duration of the Alarm State.

In addition, an agreement will be taken to the May plenary session to repeal the terrace ordinance for this year 2020, so that the hoteliers would not pay this rate for the remainder of the year.On the other hand, 16% of the people who have called this phone have been interested in other types of aid, such as those for the creation of companies.13.42% have asked about the Placement Agency, 6.49% have been interested in the training provided by the ADLE and, finally, 4.33% of the questions were related to other services or aids such as postponement of the municipal vehicle tax.“This crisis is not only being sanitary but also economic.

When it started, our main objective was to help families who are in a vulnerable situation and who needed basic resources such as food or hygiene products, which is why we launched the Social Emergency Operation.

But, from the beginning, we knew that this crisis would also be economic, and for that reason, we were clear that we had to do everything possible to support our self-employed entrepreneurs, small businesses and traditional businesses, "explained the mayor, Ana Belén Castejón.The first mayor has also indicated that "this helpline for SMEs, Self-Employed and Small Business will serve to make available to them all the necessary information on aid as well as advice of all kinds."On the other hand, Ana Belén Castejón, stressed that "we believe that these 231 calls are many people who in just two days have come to us to inquire about how we can help them overcome this situation."We recall that the Single Telephone for Assistance to SMEs, the Self-Employed and Small Commerce (968021701) is operational from Monday to Friday, from 9 a.m.

to 2 p.m.

10 lines have been set up, and you can find all the information and advice you need to get municipal, regional and state aid.VISITS TO THE WEBIn total, in these two days (May 11 and 12), the website generacionemprendedora.es has received 1,140 visits and the generic website of the ADLE (adle.es), has had more than 1,400 views.

Source: Ayuntamiento de Cartagena

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