Portal de Cartagena
www.portaldecartagena.com
From waiter to travel agent and all at once.
The ALDE formed, in collaboration with the Qualification Tourism (CCT) to 16 people to serve in addition to bars and restaurants to provide tourist information to their customers.
The idea for the course Waiter: A leading travel agent emerged from the CST of Murcia, who requested the assistance of the City of Cartagena through the Department of Tourism. At first I was focused only employees, but we also would do well to unemployed, explained this morning Councilman Employment, Diego Ortega, after handing the diploma course with the director of the ADLE, Francisco Garcia-Valenzuela.
Besides learning the basics of hospitality, the teachers have taught the waiters future history of the city, which includes information about the museums and sites of Cartagena Port of Cultures.
It is not the same as one of its customers can visit them and ask what they tell you they do not know to explain them with the Roman Theatre, Heroes of Cavite, said the mayor.
The training has been provided in the hall of the Teatro Romano, in the afternoon, focusing on aspects of customer service, the protocol in the service room, wine tasting and tourism awareness.
The main objective of this training is that the professional bar room and acquire the skills and techniques necessary to improve care and quality of service to the tourist clientele.
On the other hand, Ortega has said they expect that the summer is good as far as employability is concerned, because last month the unemployment declined significantly in Cartagena.
The number of unemployed fell by 641 people Cartagena in June, representing a decrease of 2.82% from May.
Source: Ayuntamiento de Cartagena
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